BRANDED

Fresh thinking on B2B brand positioning and marketing strategy.

Launching a New Financial Services Brand: A Look Behind the Scenes

At a recent Financial Communications Society lunch, Jaime Kalfus, Global Head of Brand Experience at J.P. Morgan Asset Management, presented a behind-the-scenes look at the creative strategy driving the firm’s new brand campaign. We were intrigued to see how her experience of the challenges in developing a specialty financial services brand…

Experience is the New Marketing

There is a lot of content out there on customer experience. It can be a bit overwhelming to try and wade through all of it. In an effort to save marketing executives some time (and frustration), here is a short list (and concise summaries) of some of the articles we believe you will find most…

How to Make 2017 The Year of Your Best Ideas

There is a common misconception about creativity that many of us fall victim to: you’re either born with it or you’re not.

It’s a good excuse when you are having trouble generating new ideas. Fortunately (or unfortunately depending on your vantage point), it’s just not true.

A slew of scientific research…

B2B Brand Voice in the Age of the Emoji

Exclamation points. Trending lingo. Emoji. When it comes to B2B brand voice, these may not be the first things that come to mind, but with the explosion of digital content and the increasing importance of social media in the B2B buying cycle, that’s rapidly changing. Many B2B companies are beginning to sound more and…

Keeping it Real: The Emergence of Authenticity in Design

In the past few years, we’ve seen “authenticity” emerge as a theme in branding and design; this year, it has exponentially increased in importance and value. That’s understandable: in a world where “fake” news can dominate the political conversation and Instagram stars turn out to be imposters, consumers have become increasingly cynical.

A…

6 Reasons We Can’t Wait for 2017

Here are some of the things we are most looking forward to in 2017.

Lynne Field
Managing Director, Strategy

“One of the things I’m interested in is seeing how the lessons learned from the election with regard to polling and projections impact market research as an industry.

I attended an interesting election post-mortem…

Can Brand Guide Wells Fargo Out of Their Scandal?

It’s been a few months since the initial shockwaves from the Wells Fargo scandal stole headlines and took over public discourse. In a true sign of the times (or perhaps the results of a presidential election that felt more like a reality TV show), the public (or at least the media) seems to have…

Stronger Together: How Brand Drives M&A Success

According to the Harvard Business Review, “study after study puts the failure rate of mergers at somewhere between 70-90%.” More often than not, brand is not promoted or leveraged to provide unity, clarity and solidarity during this critical inflection point, yet brand can make all the difference between success and failure for the companies…

Audio Whitepaper: Technology Branding

A brand is a brand is a brand. And then there are technology brands. While other industries face new competitors, technology companies face disruptors – companies that completely alter the competitive landscape and threaten the very survival of legacy players.

Technology companies that embrace their brand as an articulation of the promise that they deliver through…

Fonts Matter

Dear Google, Apple, Adobe and Microsoft,
You may not know me, but I was created with great care and purpose. Every image, hue and letter. I am special. I have meaning.

I live in hearts and minds, in words and actions, in websites and ad campaigns and brochures. But mostly frequently, I live in Word…

Why Focus is So Important for Building Brands (and Businesses)

Every morning before my coffee hits and my mood improves, I shuffle onto a crowded, Manhattan-bound L train. More often than not, at least one of my fellow passengers is an ad from ConEd bearing its campaign line cum tag line “Everything Matters.” And every time I see “Everything Matters” plastered next to a…

From Measurement to Improvement: An Agile Approach to Employee Engagement

That the world we live and work in is changing at an extraordinary pace is something few would dispute. For business executives, in particular, there is immense pressure to not only survive in this dynamic landscape – but thrive.

Continuous innovation – the ongoing enhancement of a company’s offering – is one strategy many companies are leaning…

The Curious Case of Yahoo’s (Missing) Identity

A lot has been written about the ‘prolonged demise’ of Yahoo. In short, the internet company has suffered a tumultuous and tiring 22-year identity crisis. This was perhaps most famously crystalized in the leaked “Peanut Butter Manifesto,”an internal memo from 2006 that criticized the company for spreading itself too thin.

“If you’re…

Great Expectations: Why Customer Experience Should be Brand-Driven, Not Technology-Driven

It’s a topic on the mind of every B2B marketer these days: customer experience, that elusive moving target. Specifically, how to meet customer expectations when, as a brand, you are competing against every (predominantly digital) interaction your customers have ever had.

For many B2B marketers, keeping up with customers, not competitors, has become their…

Is It Time for Cyber Security Brands to Leave the Battlefield?

Look around any security technology tradeshow and you’ll feel more like you’re in a national security event than a business technology conference. Military images, dark, ominous colors, and foreboding language from vendors that all convey the same message: You’re not safe, and you need us to protect you.
Be Afraid. Be Very…

M&A Check-List: Top 3 Priorities for Tech Marketers

According to Dealogic, the tech sector is seeing the highest levels of M&A activity since 2000.

The numbers are staggering. Globally, there have been 1,535 tech deals so far in 2016 (as of March 1), reaching $71.4 billion. This is up 53% from last year at the same time. In the…

Stop Blaming Your Tagline!

There are two assumptions about taglines we often hear during branding initiatives. They go something like this:

#1: To stand out, a company needs a tagline.

#2: When a tagline fails to catch on (and therefore fails to help a company stand out), it’s because it wasn’t very good.

The tagline’s promise…

Is Simple Always Smart?

A leading energy consulting firm had a proprietary methodology for significantly reducing energy costs (think seven-figure savings, each year). Though the company’s proprietary solution was extremely powerful, it was communicated in such a seemingly straightforward manner, that many prospective clients thought – mistakenly –they could build a comparable energy-savings program on their own…