What is brand behavior? Simply put, brand behavior is how your brand interacts and reacts with real customers in the real marketplace. While your positioning statement may say one thing about your values and strengths, truly demonstrating them is another matter.
A missed opportunity
Picture this. You’re sitting at your desk flipping through a…
Dear Google, Apple, Adobe and Microsoft,
You may not know me, but I was created with great care and purpose. Every image, hue and letter. I am special. I have meaning.
I live in hearts and minds, in words and actions, in websites and ad campaigns and brochures. But frequently, I live in Word and…
A comprehensive brand audit — an analysis of the current state of a brand and its position in the marketplace — is the foundation of any new brand or rebranding initiative. By determining the strengths and weaknesses of a brand in relation to its market and competitors, the audit helps navigate a clear path to a differentiated…
They are the holy grail of B2B marketing: C-suite executives who open the doors, make the decisions and write the checks. And they are increasingly difficult to reach through conventional marketing channels. The key to getting inside is providing executives with something they need but can’t get elsewhere: relevant content.
In today’s digitally-driven B2B marketing environment — one which offers buyers easy access to access to an array of information and a plethora of opinions — companies no longer control exactly where or when customers or prospects encounter their brand. And with 68 percent of B2B buyers preferring to conduct independent research online, it’s…
B2B buyers are more sophisticated than ever. They have access to a wealth of information about every solution to every challenge their business may be facing. Many technology solutions make switching vendors simple — if not entirely painless. Strategically minded and budget-conscious, prospects are juggling decision criteria and competing interests in ever-changing ways.
For…
Successful brands start with honest self-assessment — which may be hard to come by in a large company or an entrenched corporate culture. Enlisting the aid of an outside brand strategist can help, providing a clear-eyed window into the company’s strengths and weaknesses and offering agnostic, professional solutions.
But as in any relationship…
Each year, agencies and research firms publish the rankings of the world’s most valuable brands. More than an ego boost for the listed brands’ marketers, these valuations are important intangible assets, and they become especially pertinent during M&A activity. In fact, a study from Houlihan Lokey showed that among its sample, 70…
Content is king. Content is the new creative. Both true, but this is old news. It’s long been common knowledge that in a crowded, advertisement-saturated environment, content marketing gives companies an opportunity to stand out by providing compelling information or entertainment rather than additional clutter. Best-in-class B2C examples include Netflix’s…
Now, more than ever, a B2B website is the front page of a brand. As many businesses shift their focus from the conferences and in-person events that have historically driven so much of B2B sales and engagement, they are considering how to better leverage their digital presence and connect with prospects in new ways…
There’s been a fundamental shift in how business is conducted. Businesses can use LinkedIn, blog posts, and social media to reach customers in new, unexpected ways, and the purchasing process itself has become more informal. Rather than relying on the formal pitch and conference call, companies are constantly interacting. They’re looking to form…
The digital landscape evolves rapidly — new trends seem to surface weekly. And as digital natives become decision-makers at their companies, they’ll expect B2B marketing to merge with broader digital innovations.
Here a four B2B digital trends that will keep companies competitive in this changing marketing landscape.
1. Personalization
As account-based marketing (ABM…
Although it seems like just yesterday we were reading about the rise of the millennials, a new generation is hovering outside the threshold of the corporate world. Generation Z is about to hit the workforce, and their unique motivations will force brands to reevaluate their internal and external strategies. While businesses have a few years…
In the past few years, we’ve seen “authenticity” emerge as a theme in branding and design; this year, it has exponentially increased in importance and value. That’s understandable: in a world where “fake” news can dominate the political conversation and Instagram stars turn out to be imposters, consumers have become increasingly cynical.
A…
Influencer marketing is gaining momentum across the marketing landscape, but rapid growth sometimes comes with growing pains. Consumer influencer marketing in particular has often nabbed the wrong kind of earned media.
One of the more notorious episodes: a 2017 video spot featuring influencer Kendall Jenner handing a Pepsi to a police officer at a staged…
It’s a topic on the mind of every B2B marketer these days: customer experience, that elusive moving target. Specifically, how to meet customer expectations when, as a brand, you are competing against every (predominantly digital) interaction your customers have ever had.
For many B2B marketers, keeping up with customers, not competitors, has become their…
SailPoint, a worldwide industry leader in identity and access management, had succeeded in winning over technical buyers with its superior products. But it struggled to connect with the C-suite and business executives who were becoming increasingly involved in security and IT purchase decisions— and who did not prioritize identity management as a critical IT…
Learning from one another’s experiences can really help B2B CMOs to flourish. This is what motivated us to create Huddle, an annual, invitation-only community of B2B marketing leaders that addresses their most pressing issues while empowering them with stories of peer success. The event is moderated by DeSantis Breindel and headlined by an…