The toughest audience for your new brand may not be your long-time clients or future prospects. It may be your own sales force.
A common challenge for many professional services firms, or really any firm selling multiple products, services, and departments is a lack of knowledge. Here’s how to overcome this major impediment to successful synergies.
Brands that value customer experience build the best teams, combining the skills, influence and knowledge to get customer experience done right. Howard Breindel offers tips for assembling a stellar roster to bring in a CX grand slam.