Tried-and-true messages are no longer enough to attract attention and create differentiation in professional services. The answer is simple: create a brand.
A common challenge for many professional services firms, or really any firm selling multiple products, services, and departments is a lack of knowledge between verticals. Here’s how to overcome this major impediment to successful synergies.
To be successful, a brand needs to be expressed consistently across all internal and external touchpoints. Coherence is critical to establishing a well-defined brand and eliminating confusion in the marketplace.